Social-services market adapts to lessons of outsourcing.
By Todd Cohen
Five years ago, flush with tax revenues in a booming economy and aiming to farm out social services under a federal policy designed to move people from welfare to work, state and local governments were fueling competition between nonprofit agencies and for-profit providers for services ranging from day care to job training. (more...)
Part 2: For-profit contractors turned to nonprofits to deliver social services.
Part 3: Outsourced social services fall short of expectations.
Part 4: Drive for profits can create gaps in delivery of social services.
Part 5: Nonprofits last resort for delivering social services.